India > Mumbai Hotel Reviews > Hotel New Bengal

Reviews of Hotel New Bengal, Mumbai

 4  star rating out of 5 12 reviews

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67 % Recommend this Mumbai hotel

There are 12 reviews of Hotel New Bengal in Mumbai. This Mumbai hotel is recommended by 67 % of the people who stayed at the hotel. Below is guest reviews of Hotel New Bengal - all reviews are from genuine travelers who have booked through us and stayed at this hotel. Hotel has a overall rating of 4 star out of 5.
See hotel details, photos and rates of Hotel New Bengal, Mumbai
12 reviews sorted by Date



Reviews by Year

2016   2.5  star rating out of 5 (1 reviews) 0 % Recommend this hotel
2015   4.5  star rating out of 5 (1 reviews) 100 % Recommend this hotel
2014   4.5  star rating out of 5 (2 reviews) 100 % Recommend this hotel
2013   3.5  star rating out of 5 (1 reviews) 100 % Recommend this hotel
2012   3.5  star rating out of 5 (3 reviews) 67 % Recommend this hotel
2011   3  star rating out of 5 (2 reviews) 50 % Recommend this hotel
2010   4.5  star rating out of 5 (2 reviews) 50 % Recommend this hotel

How many guests gave what ratings?

5 Star
  
3 reviews
4 Star
  
4 reviews
3 Star
  
3 reviews
2 Star
  
2 reviews
1 Star
 
0 reviews

Stay again in this hotel?

Definitely
  
3 reviews
Most Likely
  
5 reviews
Never
  
4 reviews
No answer
 
0 reviews

Latest Review Details

“ worst hotel, terrible service ”

2.5  star rating out of 5     Reviewed on Mar 2, 2016
Reviewed by: Sushil B (India)
1 rating out of 5 Value for money
5 rating out of 5 Hotel Location
2 rating out of 5 Cleanliness
1 rating out of 5 Staff
0 rating out of 5 Service
4 rating out of 5 Restaurant

Stayed on February 16, 2016
Would you stay in this hotel again? No
Guest Comments:
Good point- Location & good restaurant. The rooms were too small for Rs.2200/day. Online photos were totally different. Fire, safety system is non existing. The corridors are full of fire prone materials. In case of emergency rescue is impossible. Poor service. I had booked for 3 days from 16th -18th Feb 2016. On 16th Feb night 3 pm when me & my family were too tired & slept, they knocked the door & inquired whether i am going to check out. This was due to non coordination problem between their own front desk persons. Some desk staffs are rude. Geyser was faulty on 19th morning. Boiling water was coming out of it. It was not attended in spite of informing. Security guard tries to rectify it instead of electrician. Me & my family left the hotel without taking the bath. This is truly HORRIBLE hotel with HORRIBLE service.

“ Quite good in Mumbai. ”

4.5  star rating out of 5     Reviewed on Feb 26, 2015
Reviewed by: Arijit B (India)
3 rating out of 5 Value for money
4 rating out of 5 Hotel Location
4 rating out of 5 Cleanliness
4 rating out of 5 Staff
4 rating out of 5 Service
4 rating out of 5 Restaurant

Stayed on February 20, 2015
Would you stay in this hotel again? Yes
Guest Comments:
Pros 1) Location is good. 2) Hotel is bit old but good condition. 3) Services are good. 4) All equipments worked fine. Cons 1)No Pick and Drop Facility from station. 2)Room Service/Housekeeping Entered while we were away without asking our consent. 3)No 24 Hours checkout,you have to checkout at 10 am.(None told me about this matter) 4)Complimentary Breakfast is limited only poori if you are veg or omelet with bread if you are non veg in main course.

5  star rating out of 5     Reviewed on Oct 19, 2014
Reviewed by: Pradipta C (India)
5 rating out of 5 Value for money
5 rating out of 5 Hotel Location
5 rating out of 5 Cleanliness
5 rating out of 5 Staff
5 rating out of 5 Service
5 rating out of 5 Restaurant

Stayed on October 11, 2014
Would you stay in this hotel again? Yes
No comments

3.5  star rating out of 5     Reviewed on Jan 7, 2014
Reviewed by: Ashwani B (India)
3 rating out of 5 Value for money
4 rating out of 5 Hotel Location
3 rating out of 5 Cleanliness
3 rating out of 5 Staff
3 rating out of 5 Service
3 rating out of 5 Restaurant

Stayed on December 26, 2013
Would you stay in this hotel again? Yes
No comments

3.5  star rating out of 5     Reviewed on Apr 25, 2013
Reviewed by: Abdul aziz R (Zambia)
3 rating out of 5 Value for money
3 rating out of 5 Hotel Location
3 rating out of 5 Cleanliness
3 rating out of 5 Staff
3 rating out of 5 Service
3 rating out of 5 Restaurant

Stayed on April 11, 2013
Would you stay in this hotel again? Yes
No comments

“ Nice hotel, recommended for my friends, also good value for money as well ”

4  star rating out of 5     Reviewed on Nov 7, 2012
Reviewed by: Debabrata B (India)
4 rating out of 5 Value for money
3 rating out of 5 Hotel Location
3 rating out of 5 Cleanliness
4 rating out of 5 Staff
3 rating out of 5 Service
5 rating out of 5 Restaurant

Stayed on October 31, 2012
Would you stay in this hotel again? Yes
Guest Comments:
A good hotel in Mumbai at a prime location. Wish the elevator approach may be more wider. The hotel has the cleanliness inside the room and the wash room as well. I liked it ... did not had any problem while staying for 3 days.... widely recommended. Will stay again if in Mumbai.

“ Poor Service ”

2.5  star rating out of 5     Reviewed on Oct 5, 2012
Reviewed by: Jayakumar L (India)
1 rating out of 5 Value for money
4 rating out of 5 Hotel Location
3 rating out of 5 Cleanliness
1 rating out of 5 Staff
2 rating out of 5 Service
1 rating out of 5 Restaurant

Stayed on September 24, 2012
Would you stay in this hotel again? No
Guest Comments:
I stayed at Hotel New Bengal in Mumbai for 6 days, the rooms were very bad with dampness at walls. The front desk were completely non co-operative. I had to downgrade my room due to very bad situation of the deluxe executive AC room but they refused to refund the difference amount. Food was very pathetic and no food was provided for kids.

“ nice stay ”

5  star rating out of 5     Reviewed on Sep 28, 2012
Reviewed by: Emmanuel cherian J (India)
4 rating out of 5 Value for money
5 rating out of 5 Hotel Location
4 rating out of 5 Cleanliness
5 rating out of 5 Staff
4 rating out of 5 Service
5 rating out of 5 Restaurant

Stayed on September 19, 2012
Would you stay in this hotel again? Yes
Guest Comments:
Overall it was a nice stay this Mumbai hotel....with complimentary breakfast.....close to the railway station.

“ one improvement will put you on the hit list ”

4  star rating out of 5     Reviewed on Mar 26, 2011
Reviewed by: Kerstin L (Sweden)
3 rating out of 5 Value for money
4 rating out of 5 Hotel Location
4 rating out of 5 Cleanliness
4 rating out of 5 Staff
4 rating out of 5 Service
0 rating out of 5 Restaurant

Stayed on March 19, 2011
Would you stay in this hotel again? Yes
Guest Comments:
Excellent location, very friendly and helpfull staff but an awful continental breakfast. Zaffran is a really good restaurant and I am sure that you could have an agreement with them about a nice and healthy breakfast. Just add some fruits, some egg choices and you will get much credit from your western customers and we will come back and stay at your hotel. Breakfast is for many of us an important meal, a starter of the day.

2.5  star rating out of 5     Reviewed on Jan 8, 2011
Reviewed by: Nandakumar K (India)
3 rating out of 5 Value for money
3 rating out of 5 Hotel Location
2 rating out of 5 Cleanliness
1 rating out of 5 Staff
2 rating out of 5 Service
1 rating out of 5 Restaurant

Stayed on December 28, 2010
Would you stay in this hotel again? No
No comments

3.5  star rating out of 5     Reviewed on Oct 12, 2010
Reviewed by: Kessendra D (South africa)
3 rating out of 5 Value for money
3 rating out of 5 Hotel Location
4 rating out of 5 Cleanliness
1 rating out of 5 Staff
4 rating out of 5 Service
3 rating out of 5 Restaurant

Stayed on October 4, 2010
Would you stay in this hotel again? No
No comments

5  star rating out of 5     Reviewed on Jan 7, 2010
Reviewed by: Julie S (India)
4 rating out of 5 Value for money
5 rating out of 5 Hotel Location
5 rating out of 5 Cleanliness
5 rating out of 5 Staff
5 rating out of 5 Service
4 rating out of 5 Restaurant

Stayed on December 31, 2009
Would you stay in this hotel again? Yes
No comments
Book this hotel now: Hotel New Bengal, Mumbai

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