India > Shimla Hotel Reviews > Hotel Wood Park Reviews > Review ID 179766

Reviews of Hotel Wood Park, Shimla

 3.5  star rating out of 5 15 reviews

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Latest Review Details

“ Loved the location and view.... Shimla is Gr8 place ”

3.5  star rating out of 5     Reviewed on Jun 30, 2011
Reviewed by: Khem P (India)
3 rating out of 5 Value for money
4 rating out of 5 Hotel Location
4 rating out of 5 Cleanliness
3 rating out of 5 Staff
2 rating out of 5 Service
3 rating out of 5 Restaurant

Stayed on June 25, 2011
Would you stay in this hotel again? Yes
Guest Comments:
We visited shimla on 25th of june 2011 and booked a hotel with the help of customer service of Hotelpushpak.com. The customer service was amazing and will give them a star rating. we reached the hotel around 11:30 am and was happy to see the location of the hotel. We then asked the customer desk for our room but we were asked to wait for half an hour as room was being cleaned. after 10 min customer desk informed us that we can go to our room. we entered the room and saw that bathroom cleaning process was going on. We then went to freshen up and found that there is no water. Then we requested the customer desk for water and after 15 min we got the water. we then ordered for the lunch and it was served after 40 minutes as the hotel staff stated that they make fresh food.So when we were served with food we were amazed to see the quantity of food. As per the rates quantity of the food were minimum. Hotel staff acts very slow in everything but there are exceptions also. we were impressed by the customer service of hotelpushpak.com but were depressed by the customer service of the hotel Wood park. We would like to stay in this hotel only if the staff will act fast.
Book this hotel now: Hotel Wood Park, Shimla
Previous Review (18 Jun 2011) Next Review (24 Jun 2012)

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