Legal

Privacy Policy

Last updated: 18 December 2025

Swetapadma United Hotels Pvt. Ltd. (Hotel Pushpak) respects your right to privacy. Any personal information you share with us will be handled in accordance with the terms of this policy.

Data We Collect

  • Personal details such as name, address, phone number, and email address when you make a booking.
  • Payment details (credit card information, billing address) for processing transactions.
  • Device and browser information (IP address, cookies) for analytics and service improvement.

How We Use Your Data

  • To process bookings and communicate booking confirmations and updates.
  • To enhance our services and personalise your experience.
  • We may send promotional offers or newsletters. You can opt out at any time.

Data Protection

  • We implement appropriate security measures including encryption and access controls.
  • Our staff are trained in data protection and privacy best practices.
  • We do not sell your personal data to third parties.

Data Sharing

  • We may share data with trusted third-party service providers (e.g. payment processors) solely for booking and payment purposes.
  • We may disclose personal data if required by law, including court orders or fraud prevention.

Your Rights

  • You have the right to access, correct, or request deletion of your personal data.
  • You may opt out of marketing communications at any time.
  • To exercise these rights, contact us at the email below.

Cookies

  • Cookies are used for analytics, advertising, and improving user experience.
  • You can manage or disable cookies through your browser settings.

Questions about this policy? Contact us at info@hotelpushpak.com.